Privacy Policy

Privacy Policy for Rebel Patch

Last Updated: April 21, 2026

I am Lisa Matzi, trading as Rebel Patch. I am a sole trader committed to protecting your privacy. This policy explains how I handle your personal data when you visit my website or buy my patches.

1. The Data I Collect

I collect the following information to run my business:

  • Identity & Contact: Your name, email, shipping address, and phone number (to fulfill orders and send updates).

  • Technical Data: Your IP address and browsing behavior (via Google Analytics and cookies).

  • Marketing Data: Your preferences for receiving my newsletter.

2. How I Use Your Data

I use your data for three specific reasons:

  1. To fulfill your order: Shipping your patches and sending tracking info.

  2. To communicate: Sending newsletters and marketing if you have opted in.

  3. To improve the shop: Understanding how people use my site via analytics.

3. Third-Party Service Providers

I don't sell your data to anyone. I only share it with these trusted partners who help me run Rebel Patch:

  • Platform: Squarespace (Hosts the shop).

  • Payments: Stripe and PayPal (Secure payment processing).

  • Delivery: Royal Mail (Getting patches to your door).

  • Marketing: Mailchimp and Kit (Managing my email lists).

  • Analytics: Google Analytics (Helping me see what's popular).

4. International Transfers

Your data may be processed in the United States by partners like Squarespace and Kit. I ensure they use UK-approved "Standard Contractual Clauses" or equivalent safeguards to keep your data safe.

5. Data Retention

I keep order-related data (name, address, transaction history) for 6 years. This is a legal requirement for UK tax and accounting purposes. For marketing, I keep your data until you unsubscribe.

6. Your Rights

Under the UK GDPR and the Data (Use and Access) Act 2025, you have the right to:

  • Access the data I hold about you.

  • Ask me to delete your data (the "Right to be Forgotten").

  • Withdraw your consent for marketing at any time.

  • Make a Complaint: If you aren't happy, contact me at hello@rebelpatch.com. As of June 2026, I maintain a formal complaints procedure to address your concerns quickly.